“Nol 2.0, the next version of Dubai’s Nol card, is introduced with a Dh350 million upgrade. Explore the fusion of AI, facial recognition, and digital wallets for a transit revolution. The dual-system approach ensures flexibility, security, and seamless integration. Experience the future of transportation, arriving in phases by 2025.”
Upgrade Overview:
The Nol card-based ticketing system in Dubai is scheduled to be upgraded for Dh350 million to switch from a card-based to an account-based system. The project is anticipated to be completed by the end of 2025 and will be implemented in stages.
AI Integration:
Facial recognition and other artificial intelligence technology will be integrated into the improved system for payment processing. Users who want to use facial recognition for convenient and safe transactions can register their biodata on the system.
Dual System Usage:
Despite the upgrade, users will continue to have physical or digital cards, emphasising a dual system that combines traditional cards with the new account-based approach. Users can link one or multiple cards to their accounts, providing flexibility in managing transactions.
Digital Wallet Functionality:
The system introduces a digital payment system that utilises centralised transport fare wallet technology. Users can make electronic payments, store e-tickets, and manage their accounts through an online digital wallet service.
Innovative Features:
The upgraded system offers innovative features such as trip planning, booking, and pre-payment through smart channels. It supports the issuance of family and group tickets, enhancing the overall user experience.
Account Management:
Users can link multiple cards to their accounts and perform transactions through the account. The account provides information on balances, travel history, pricing, and fare calculations, and facilitates the management of lost cards.
Enhanced Security Measures:
The new system enhances electronic security by linking all issued cards to individual customer accounts and accounts of companies and multi-user entities. This integration aims to improve personal and customer data security and privacy protection.
Seamless Transit Integration:
The system ensures seamless integration across various transit modes in Dubai, contributing to a more cohesive and efficient transportation network.
Operational Improvements:
Advantages of the new system include extensive upgrading of payment system technology, improvements in operational aspects, and personalised services. The upgrade aligns with global advancements in digital payment solutions and fintech.
Data Utilisation and Analysis:
The digital payment system is designed to provide better data utilisation and analysis based on trip details like origins and destinations. This data is expected to support research and development, aid in expansion strategies, and contribute to forecasting future transportation trends.
According to a report by: “The Government of Dubai Media Office“.
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